The professionals that answer 9-1-1 calls may be talking to people at one of the worst times of their lives. While they are getting information from the caller, they are paging help to be en-route, they are answering the radio as help states they are on the way, and talking to the 9-1-1 caller at the same time.
It takes a very special person to do the required multitasking and remain calm.
This week honors those in Cavalier County and nationally for the skills that they have, for the personalities that they have to do the job of answering 9-1-1.
They work nights, weekends and holidays. The work is sometimes incredibly intense and sometimes incredibly quiet. It is a difficult job to be the one on the end of the phone, when a horror story may be happening on the other end. Any minute could be the terrible, or very successful ending to a 9-1-1 call.
Think of them this week and the service that they give to our community. They are the FIRST, first responders.